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View Full Version : Why must we wait to request refunds


camaroz
July 4th, 2003, 07:05 PM
Hi,
I was wondering how you could have a schedule for requesting refunds. You are independent of Ginix...Wouldn't I receive a refund if I requested it directly from Ginix(regardless of your refund request schedule), or has Ginix been informed of and agreed to this refund schedule?

ebanana
July 5th, 2003, 09:05 PM
The schedule was put in place to help alleviate refund requests. If you would like, we can put a refund through for you, forward us the required information and we will place a refund through on your behalf.

Chris
July 7th, 2003, 10:46 AM
I've emailed you numerous times.. But still no answer.. I read your refund request several times but obviously there were something in the request that did not meet my needs. Ginix; In which I did not pay for to get on the matrix. I paid through paypal and that is why I am "bothering" you. You catch my drift???:confused:

Chris
July 11th, 2003, 11:05 PM
This is supposed to be a forum for getting refunds by why isn't the owner of ebanana not responding may I please get my refund as you offered to your customers.

Chris
July 12th, 2003, 02:17 PM
Originally posted by ebanana
The schedule was put in place to help alleviate refund requests. If you would like, we can put a refund through for you, forward us the required information and we will place a refund through on your behalf.

Can you please send a total of $222.00 to this account alleniverson024@hotmail.com please email me for further questions thank you.

Chris
July 16th, 2003, 01:10 PM
I've asked nicely but I have not recieved a reply yet. Watchdog can you please help me get this refund I asked from ebanan because they are not following through with there words.

ebanana
July 16th, 2003, 04:23 PM
Chris you will receive your refund, have a little patience. PayPal refunds are not the main focus at this point.

Chris
July 16th, 2003, 11:16 PM
I was just making sure if you were there and if your word is true but give me and estimated date when will I get my refund?

Chris
July 20th, 2003, 12:28 AM
Well it's my main focus, can you just give me my refund you have untill Monday...

Chris
August 6th, 2003, 02:54 PM
It is now August 6th and I have not received my refund from you yet. Can you please give me my refund for $222.00 dollars, thank you.