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MrFlibbleUK
November 29th, 2005, 12:38 PM
Just to let you know that I recieved a redund for the difference of what I was invoiced for and what they actually withdrew (£42). Asked for the refund via the chat and via email. I was emailed back 2 days later and asked to fax a copy of my statement showing the transaction amount and I got the money put back in my account about a week later.

I am still however waiting for my Camcorder which they have promised will turn up this week..so hopefully this will also be recieved (ordered on 14/11/05).

Will let you know how it goes.

hazelwool
November 30th, 2005, 07:19 PM
Hi MrFibbleUK - Congratulations on receiving a refund for the price difference. I've had email confirmation of a refund - just waiting for it to reach my credit card account. The time between my camera order and the goods arriving was 19 days - so I'm keeping my fingers crossed for you! Did you receive an email saying they would send another email with a DHL tracking number? I did - but if you've read my previous messages you will know that they did not send this email, but that DHL just turned up unannounced. Bear it in mind!

churchward
December 1st, 2005, 07:19 AM
Good for you! :applause: Keep at them if you don't get the right amount.