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edgeville
December 6th, 2005, 01:41 PM
ordered a camcorder and battery £313.98 within 24 hours nepine had requested £315.70 from my account. This was then withdrawn by Nepine and mydv.co.uk charged me £324.09. The amount was rising and according to mydv.co.uk this was because of fluctuations in currency??.
I cancelled order as it will not work in uk. This was confirmed by Livetalk operator and Lucas on the telephone.
Finally after numerous telephone calls I got a cancellation Email advising that my refund would be posted in 2-3 business days. It also advised to check with my credit card company for balances.
Today I got a sort of refund of £175.00 and was advised by my C/C company to put in a claim for the balance with them not mydv.co.uk.

mercinary
December 6th, 2005, 02:15 PM
Today I got a sort of refund of £175.00 and was advised by my C/C company to put in a claim for the balance with them not mydv.co.uk.

Wow! That is interesting! I wonder why MYDV cannot give a complete refund?

-Merc

edgeville
December 6th, 2005, 02:39 PM
don't know seems an awful big currency flutuation but im going to leave it to my cc company to deal with i have spent enough on telephone calls for now