Who Uses PayRequest?

[MatrixWatch]

Pay Request's credit-card merchant, Kagi, has terminated service with them. Have any of you Pay Request customers noticed a difference in service? What is Pay Request doing now so that they can continue to service the matrix sites? There are some prominent matrix sites out there that use Pay Request. Have they been affected? Has Pay Request released any news updates regarding this unfortunate termination of service they have received?

[MatrixWatch]

I have read on a few of the other forums that Pay Request is continuing "as usual" even though Kagi has stopped servicing them.. It seems that the matrix community wants to sweep this one under the rug and treat it like common news. I believe that we need more answers though. WHY did Kagi make this decision? It would be great if Pay Request could come over here and explain it for us. If the reason for the service termination was matrix related then it could cause a snowball effect. This story is a VERY big deal. It could be just the beginning.

[tcb1969a]

According to PayRequest, Kagi discontinued service with a lot of their customers when there policy changed on August 28. So now PayRequest is using another Payment Processor.

Also they were in need of a new Payment Processor for awhile since Kagi was charging them to much of a fee for their service.

[MatrixWatch]

What is Kagi's new policy? Which new processor is PayRequest using? Is it saving them in fees?

[tcb1969a]

What is Kagi's new policy? I am not sure....

Which new processor is PayRequest using? Could be one that I suggested awhile back, Charge.com, but I will check into it and find out...

Is it saving them in fees? More than likely, though I as a customer have not seen any fee differences.

[MatrixWatch]

I'd like to hear the updates once you get them. Thanks for helping out tcb. I really respect your hard work with this and everything else.

Pay Request posted a response at Matrix-Sites.net. Here is what they said,


Kagi did not just stop processing with us; they did it to other clients as well. Their credit card processor changed guidelines starting August 28th. Therefore Kagi said they would have to close all accounts to satify the guidelines.

Kagi did not have a choice, and was forced to let some of their clients go in order to satisfy the processors new guidelines.



First off, was it ALL the clients or just SOME. Second, were those "clients" matrix/MLM-friendly processors? This is the key issue. If Kagi cut ties with Pay Request due to the matrix issue, then that is significant news to the matrix community. What is to say that this will not happen again with their new CC merchant? I am not saying that this is the case, but Pay Request's answer to this situation is very vague, and it lacks the details that are most important. Is this a trend that will continue to "snow ball" through the matrix community?

[tcb1969a]

Well, Kagi has for awhile been against MLM type programs. Reason being why some matrix sites that used Kagi exclusively lost there money, because of Kagi freezing there money. So PayRequest used there service by selling digital credits, therefore effectively by-passing the Kagi TOS against MLM. So I can only speculate that Kagi changed there TOS to also include not doing business with any company that deals with MLM company's or such.

I will find out more in the next couple days....

[damion]

tcb
I doubt that Charge.com will touch Payrequest.
Charge.com is very strict about who they process for and I doubt that Payrequest will adhere to their TOS.

Damion

[tcb1969a]

I had already had a discussion with Charge.com about whether or not they would service PayRequest or similar type of Payment processor and they said they would......

[damion]

Did you tell them all the facts surrounding PayRequest?
Charge.com would not deal with matrix sites directly so I am sure that they would have second thoughts on dealing with them through PayRequest since this is the sole business of PayRequest.

I am not saying that I know for a fact - but I think if they knew all the facts, they would not consider doing business with them because of their liability.

Damion

[tcb1969a]

Well, I told them that PayRequest sells digital credits to their customers, which in turn there customers purchase things from websites. Which is in essence what PayRequest is all about? Sure they were started because the Matrix community needed a stable Payment processor, but they still sell digital credits....

[damion]

That is true, however, you forget one important aspect. These payment processors need no reason to cease processing for someone and once they see what the digital credits are primarily being used for, then Charge.com is more than likely going to cancel their account - if they let them have it in the first place.

Damion

[tcb1969a]

That is true, which is what I believe Kagi did.......

[MatrixWatch]

So, has anyone heard from Pay Request yet? All they have done is told everyone that we made too big a deal about this. Well, I think it is a bigger deal than they want to make it. If credit-card merchants are beginning to crack down on third-party merchants like Pay Request, then this could be horrible news for the matrix sites. What if this continues? I would doubt that the matrix sites will continue to operate past this month.

[tcb1969a]

You are being a little bit optimistic, aren't you? One thing I have learned about the Matrix community, is that there is always a way. I am sure this payment processor thing is not to good, but I am not sure it is the end of the Matrix Community....

Just my opinion though.....

[Agent|Star]

PayRequest has left a response....

Kagi cutt all pay processors because they are doing updates. Their credit card processor changed guidelines so Kagi was forced to close all accounts to satisfy the guidelines. So your front welcome home message thingy might need an update.. You made it appear as though Kagi is only closing accounts with StormPay and PayRequest.. Do you have any real evidence to this WatchDog?

According to PayRequest all accounts are closed not just the two.

[MatrixWatch]

The fact is that among the companies that Kagi allegedly cancelled, StormPay and Pay Request are among them.

[Agent|Star]

oH wow hehe you still make it sound like kagi killed MATRIX ONLY... When actually quoted by PayRequest, kagi closed all accounts.. I think your comment wouldnt hold much weight if you said all kagi accounts are closed =o\ thats just my opinion thou eh? I guess you don't have to edit anything if you don't want too..

[MatrixWatch]

Kagi cancelled some of their accounts which, to my knowledge, were Pay Request and StormPay.

What you will need to do is get the info straight from Kagi, not Pay Request.

[Agent|Star]

Originally posted by watchdog
What you will need to do is get the info straight from Kagi, not Pay Request.


Exactly.. so the people here need your comments straight from Kagi not forum info?