beentaken
September 7th, 2003, 01:27 AM
1) it's probably(almost assuredly) best not to try and bother damion flynn directly. the guys been through enough, and is probably not currently in any mood to deal with direct calls from hundreds of people who shouldn't have his direct number in the first place. would you be in the mood for that, ever?
1.5) Deal with paysystems directly using this guide.
2)Call paysystems at: 1-866-699-9022, when prompted choose the first option by pushing the #1 key on your phone, not any other options (like#2 or #3),stay on untill they answer, it could take a few minutes, but they will answer. you will not be redirected to another person (as far as i have experienced the first rep who answers will be FULLY aware of the ezexpo situation and knows exactly what to do.)
3)Be very polite and respectful, as with all things, this will get you further than wrath and direspect. the rep you talk to is not responsible for this situation, they are only there to HELP YOU, so help them help you.
4) BEFORE YOU CALL THEM: you need to know what credit card you used to pay when you went on the ezexpo site and used their paysystems credit card merchant account to purchase your ebooks(spot in the matrix?). if you paid through paysystems you probably used a credit card.
again, you need to know at least one or two of the following things before calling:
A: The credit card #s first 4 and last 5 digits.
B: And/or the order number(s) for you order(s). if you saved the verification emails or printed them you will have those order numbers, dig for them. if you don't know or can't find this info, take heart...
C: Do you know your name? if so, paysystems can probably find the transaction.
D:It's a big help if you know the date(s) of the transactions or at least what month they were in.
paysystems is still going to require some proof that you are who you say you are, so in the end, you'll need to figure out what credit card you used, but rest assured, paysystems has record of all transactions with ezexpo that went through them.
if you can verify your name and the dates, they may be able to tell you the TYPE of credit card you used if you explain that you can't remember the exact card you used. of course, they won't give you the number, but they are very aware of this situation and are being very helpful. as i said, you probably won't have to talk to more than one person.
WHAT HAPPENS NEXT:
paysystems will try to contact the merchant (probably damion/ex- ezexpo owner) who's name is on the account (as far as i know, but i'm not sure who it is they are dealing with, damion or shelby). they will try to ok the refund directly through them. this is most likely a formality, as i was told that if they don't hear from the merchant within 48 hours they will automaticly begin processing a refund (or refunds) that will show up on your credit card account within 10 to 15 days.
NOTE: MAKE SURE YOU ASK THE REP TO VERIFY THE EMAIL ADDRESS THEY HAVE ON RECORD FOR YOU, IF YOU NO LONGER USE THE ONE YOU POSTED WITH EZEXPO WHEN YOU GOT ON THIER MATRX YOU NEED TO LET THE REP KNOW YOUR NEW ONE SO PAYSYSTEMS ISN'T SENDING EMAILS TO YOU AT A DEAD ADDRESS.
keep in mind, the reps you speak to are not at fault in this matter.
Many feel that watchdog/matrixwatch is responsible for the demise of these matrixsites, but it needs to be stated (once more no doubt) that this type of business scheme is not now nor ever has been a viable , beneficial nor moral way of making money. it is simply not a viable business model, and once more, is not moral. as far as my knowledge goes, many matrix sites were under investigation, losing paypal and others as a money processors, and shutting down/dissappearing prior to watchdogs lawsuit. rome was beginning to burn before he lit his match. this type of business will always, naturally, by it's own nature, fail to succeed or fulfill it's clients or it's owners dreams. (unless the owner planned to make a break for it from the start, and then make a clean getaway). this type of scheme is probably as old as money. we call it a variation on the ponzi scheme, but no doubt it went by other names in ancient china,rome, greece, mesopotamia. i'm only ashamed i took part knowing full well what it was from the start, only hoping i would cycle before it collapsed. how many of us did just so? i should change my user-name to AlloweditToHappen. Who's Guilty?
lets hope this ends well for all, that the foolish get taught, the defiantly greedy get caught, and that all involved are able to move on to bigger and better things that legitametly enrich their lives and the lives of those around them, as all using this forum now, although it is a usefull tool for this situation right now, could no doubt be directing their time and energy towards any number of positive things that are a real benefit.
bt (aith?)
1.5) Deal with paysystems directly using this guide.
2)Call paysystems at: 1-866-699-9022, when prompted choose the first option by pushing the #1 key on your phone, not any other options (like#2 or #3),stay on untill they answer, it could take a few minutes, but they will answer. you will not be redirected to another person (as far as i have experienced the first rep who answers will be FULLY aware of the ezexpo situation and knows exactly what to do.)
3)Be very polite and respectful, as with all things, this will get you further than wrath and direspect. the rep you talk to is not responsible for this situation, they are only there to HELP YOU, so help them help you.
4) BEFORE YOU CALL THEM: you need to know what credit card you used to pay when you went on the ezexpo site and used their paysystems credit card merchant account to purchase your ebooks(spot in the matrix?). if you paid through paysystems you probably used a credit card.
again, you need to know at least one or two of the following things before calling:
A: The credit card #s first 4 and last 5 digits.
B: And/or the order number(s) for you order(s). if you saved the verification emails or printed them you will have those order numbers, dig for them. if you don't know or can't find this info, take heart...
C: Do you know your name? if so, paysystems can probably find the transaction.
D:It's a big help if you know the date(s) of the transactions or at least what month they were in.
paysystems is still going to require some proof that you are who you say you are, so in the end, you'll need to figure out what credit card you used, but rest assured, paysystems has record of all transactions with ezexpo that went through them.
if you can verify your name and the dates, they may be able to tell you the TYPE of credit card you used if you explain that you can't remember the exact card you used. of course, they won't give you the number, but they are very aware of this situation and are being very helpful. as i said, you probably won't have to talk to more than one person.
WHAT HAPPENS NEXT:
paysystems will try to contact the merchant (probably damion/ex- ezexpo owner) who's name is on the account (as far as i know, but i'm not sure who it is they are dealing with, damion or shelby). they will try to ok the refund directly through them. this is most likely a formality, as i was told that if they don't hear from the merchant within 48 hours they will automaticly begin processing a refund (or refunds) that will show up on your credit card account within 10 to 15 days.
NOTE: MAKE SURE YOU ASK THE REP TO VERIFY THE EMAIL ADDRESS THEY HAVE ON RECORD FOR YOU, IF YOU NO LONGER USE THE ONE YOU POSTED WITH EZEXPO WHEN YOU GOT ON THIER MATRX YOU NEED TO LET THE REP KNOW YOUR NEW ONE SO PAYSYSTEMS ISN'T SENDING EMAILS TO YOU AT A DEAD ADDRESS.
keep in mind, the reps you speak to are not at fault in this matter.
Many feel that watchdog/matrixwatch is responsible for the demise of these matrixsites, but it needs to be stated (once more no doubt) that this type of business scheme is not now nor ever has been a viable , beneficial nor moral way of making money. it is simply not a viable business model, and once more, is not moral. as far as my knowledge goes, many matrix sites were under investigation, losing paypal and others as a money processors, and shutting down/dissappearing prior to watchdogs lawsuit. rome was beginning to burn before he lit his match. this type of business will always, naturally, by it's own nature, fail to succeed or fulfill it's clients or it's owners dreams. (unless the owner planned to make a break for it from the start, and then make a clean getaway). this type of scheme is probably as old as money. we call it a variation on the ponzi scheme, but no doubt it went by other names in ancient china,rome, greece, mesopotamia. i'm only ashamed i took part knowing full well what it was from the start, only hoping i would cycle before it collapsed. how many of us did just so? i should change my user-name to AlloweditToHappen. Who's Guilty?
lets hope this ends well for all, that the foolish get taught, the defiantly greedy get caught, and that all involved are able to move on to bigger and better things that legitametly enrich their lives and the lives of those around them, as all using this forum now, although it is a usefull tool for this situation right now, could no doubt be directing their time and energy towards any number of positive things that are a real benefit.
bt (aith?)